How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (2023)

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (1)

In 2013, Pizza Hut was the largest pizza chain in America.
In 2018, just five years later,Domino's participated and took first place.

What was Domino's secret to beating Pizza Hut?

In fact, they had two secrets:

  • they invested in technology
  • they made delivery service a priority

Domino's understood that its customer base was changing.
Millennials preferred to order pizza online and enjoy it at home with a good TV show.

Forecasts show that the online food delivery market will rise$1.4 trillion by 2027.

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (2)

If you're looking for ways to expand your reach, ordering online is the way to go.

This can seem like a daunting task at first. But launch your owncommission-free delivery service for various restaurantsit is feasible. something you havefull controlmore, without sacrificing a third of your revenue.

But how?
The secret sauce isbrand white madbestillingsplatforme.

This comprehensive guide will show you the way.

Here are some things youNeehas to do:

❌ being a big chain like Domino's and Pizza Hut
❌ donate 30% of your income to food delivery platforms
❌ Invest in expensive technology or hire your own programmers

(Video) Start your own food delivery startup like Ubereats with minimum Investment | Step by Step guide

What youTo dowant, it is a user-friendly system that offers:

✅ Convenience for the customer to choose different locations and see the menu
✅ Customize your order location to match your brand
✅ Access your customers' data
✅ Reliable technical support
✅ No new hardware required
✅ Affordable

In this guide you will learn how to set up your own delivery service for multiple restaurants.

  1. Why is it important to have your own online ordering system?
  2. How to choose a system to serve multiple restaurants
  3. Why You Should Consider Maynuu

Why is it important to have your own online ordering system?

As your business grows, you want a more comprehensive way to manage orders online. This becomes more apparent when dealing with more than one location.

Many shops 🏬🍗 🏬🍗 🏬🍗

Perhaps you have a concept with many selling points. For example, you have 3 stores and they all sell the same fried chicken menu.

Many companies 🏬🌮 🏬🍜

Or maybe you have different concepts. For example, one is a Mexican restaurant, the other a Thai restaurant.

Either way, you want a system that:

  • you can distinguish between the different locations, even though they all offer the same menu
  • allows you to offer different menus in each location

You may want each location's website to have onedifferent appearance. But at the same time keep a certainbrand identity.

Above all you willFull control over your billing. And you want to be able to buildmeaningful relationships with your customers.

There is no way to get all of the above if you rely on third party platforms like GrabFood and Foodpanda.

How to choose a system to serve multiple restaurants

So how are you going to build this system? There are two ways:

  • DIY - Develop it yourself(high cost, takes a long time)
  • Use a white label solution(reachable, fast)

If you have the time and resources, you can develop your own ordering system.

(Video) Food delivery app in just 5 minutes | food delivery app complete guide in 5 minutes | Raunix

Here's an example of a restaurant chain that developed its own system.

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (3)

The advantage of this is that they get control over the entire design, layout and user experience from start to finish.

Having your own in-house technical team costs a lot. You need to hire app development experts, programmers, designers... the list goes on.

As a small restaurant you don't need all that.

Choose one insteadwhite label ordering system.

White label means using a system that has already been developed, but on which you can put your own stamp. Kind of like the concept of "OEM".

This is possible with most white label systemsto adjustyour order pagewith your own brand. They take care of all the technology, while you can focus on what you do best: your food and your customers.

A white label solution offers the same benefits as a do-it-yourself solution, with afractionof the costs. And you don't have to build it from scratch.

What are you going to do with it?cost savings?
You can transfer it to marketing and advertising. And buy yourself something nice at least once.

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (4)

Some things to consider when choosing your multi-restaurant ordering system:

Convenience for the customer to choose different locations and view the menu

❌ There are some systems that force you to register or provide all your personal information before you can see the menu. This is a big turn off and can kill your conversion. This means people can leave your site before they even give it a chance.

People visit your site because they want to see your food. So show them your food menu first!

(Video) How to start your own food delivery app in your city - Step by Step Guide

✅ When a guest visits your order page, they can see a list of all your locations. When they click on the desired location, the first thing they see is the menu for that location.

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (5)

Customize your order page to match your brand

❌ Third-party marketplaces such as Deliveroo do not allow customization. All menus on your site look the same. You cannot distinguish yourself in any way.

✅ You want your checkout to feel like an extension of your brand. You should be able to customize the appearance.

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (6)

Access your customers' data

❌ Third party apps hide your customer data from you. And why would they? These areVANcustomers. You have the right to know them.

✅ By having access to your customers' data, you build a relationship with them. For example, you can request permission to add them to a mailing list or a Telegram group. You can send them your weekly offers and occasional promotional offers.

You are also entitled to your sales data. For example, what is the most popular category? What are your best selling items of the month?

You must be able to view and analyze this data in the ordering system dashboard.

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (7)

Reliable technical support

❌ It's hard to reach the right person with third-party apps. Often you will be directed to a call center and sent on a frustrating wild goose chase.

✅ You may need someone to help you put together your menu. Or you may find errors or bugs in the platform. This requires professional help.

A good ordering system should have a dedicated technical support team ready to assist you whenever you need it. This shows your level of dedication. Because if you succeed, so will they.

No new hardware required

❌ There are systems that come with hardware. The problem is that the hardware needs constant maintenance. They may try to sell you more installation costs and upgrade packages. It starts cheap, but ends up costing you more if you're not careful. There's also the headache of having to make room for other equipment on your workbench.

✅ Your multi-restaurant ordering system should work with your current setup. It should work on any device be it a POS computer, laptop, tablet or mobile phone. You don't have to invest in new hardware.

(Video) Create Your Own Food Delivery App | Food Delivery App Development | Apptunix


❌ A warning is to read the fine print. There are some white label systems that lure you in with a good basic package. So you sell yourself to system add-ons. You may end up paying more than you expected.

✅ A non-rove system offers all the benefits of a specially developed system. But in onefractionof the costs.

Rates and costs can vary, and it's understandable to choose one that fits your budget.
Advice: Choose a system that offers 0% commission and has transparent pricing.

Why you should choose Maynuu

Growing your restaurant business doesn't have to be expensive software.
Choose the software that can give you the highest return with the lowest investment.

🏬🏪🛒 Maynuu can do iteasy for your customers to order from different locations.
👩🏻 🎨🎨 You canto adjustyour order pagecorrespond to this brand.

🖥💻📱 Maynuu is oneweb basedplatform. This means that you can access your dashboard using a web browser thatworks on any device! Be it a desktop computer, laptop, tablet or mobile device.
👀 You can keep an eye on your company dashboard from anywhere, even when you are on the go.
Use your existing devices – no need to invest in additional hardware.

🔓 Customer data is yoursto see and to hold - it is never hidden from you.

💁🏻‍♀️ You winconcierge serviceand a dedicated account manager. We collect and load your menus for you.
We also monitor your account to ensure you get the most out of our system.

🆓💯 Maybe it's See MoreSign up and use for free. you can100% payment, the next day.
We do not charge commission or monthly fees.

How do we make money?
We charge your customer 5% of the food price.

You may choose to absorb some or all of this Platform Fee, but you are under no obligation to do so.
Maynuu is very flexible in that sense and you keep itComplete control over every aspectfrom your online store.


Choose a system that is cost effective and offers great technical support. It should provide access to customer data and be easy to use for you and your customers.

(Video) Complete Guide to Build Food Delivery App Like Zomato

Don't drive your prospect away by using a sub-optimal ordering system. First impressions are everything in the online world. So make sure yours is good!

How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (8)

We use the term "restaurant" throughout the article for consistency. However, this guide can generally be applied to any type of eatery, including but not limited to: bakeries, bars, bistros, bakeries, butchers, cafes, buffets, coffee shops, delicatessens, snack bars, snack bars, food trucks, patisseries, pubs etc.


How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide? ›

Courier services can prove quite profitable, especially if you are located in an area around offices. However, due to the lucrative profits in this business, competition is stiff. You will need to provide outstanding customer service and reliability along the way to stand out and survive.

How do I set up a delivery service for my business? ›

7 Steps to Start a Delivery Business
  1. Build a Business Plan. ...
  2. Form a Limited Liability Company (LLC) or Corporation. ...
  3. Register for Taxes, Licenses, and Permits. ...
  4. Open Business Bank and Credit Accounts. ...
  5. Set up Accounting for your Delivery Service. ...
  6. Start Business Insurance Policies. ...
  7. Develop Branding and Market Your Business.
Aug 25, 2022

How do you create a food delivery system? ›

How to make a food delivery application: 5 steps to follow
  1. Track Food Delivery Industry Trends. ...
  2. Choose Food Delivery Model. ...
  3. Research target market. ...
  4. Choose the main features of UberEats-like food delivery services. ...
  5. Select the Technology Stack of Food Delivery App Development.

Is a delivery business profitable? ›

Courier services can prove quite profitable, especially if you are located in an area around offices. However, due to the lucrative profits in this business, competition is stiff. You will need to provide outstanding customer service and reliability along the way to stand out and survive.

How do I start a local meal delivery service? ›

Now, read on to find out how to get started.
  1. Write a business plan. ...
  2. Calculate your costs and get funding. ...
  3. Legally establish your business. ...
  4. Get the right licenses and permits. ...
  5. Establish your delivery region. ...
  6. Build a reliable and responsible team. ...
  7. Optimize delivery routes for food orders.
May 3, 2022

How do delivery services make money? ›

The delivery apps make money by charging restaurants a commission for each order placed through the app. The standard commission is 30 percent (though DoorDash also has introduced a tiered commission structure). The apps also charge a smaller service fee to the customer.

How much does it cost to buy an Amazon route? ›

You can start your own Amazon delivery business for an initial investment of $10,000. When you become an Amazon Delivery Service Partner (DSP), the online retailer helps you with leasing vans, insurance, gas cards and training to manage your own fleet of delivery vans.

How to create an online food ordering system complete guide? ›

How to Create a Food Ordering System in 5 Simple Steps
  1. Define your objectives. Developing a platform for your business is important to successfully execute your online food delivery project. ...
  2. Define the functionality. ...
  3. Make a budget. ...
  4. Look for a Software or App Development Company. ...
  5. Start Developing the Online Ordering Platform.
Sep 10, 2021

What makes a good food delivery app? ›

15 must-have food delivery app features to include
User Profile and OrderingNavigationFeedback and communication
Group ordersInteractive searchLive chat
Payment systemList of recommendations
Reorder optionsVoice instructions
Customizable menus
1 more row
Mar 23, 2023

How to start a food delivery services like Uber Eats? ›

A Step-by-Step Guide to Develop a Food Delivery App
  1. Step 1: Conduct Market Research. ...
  2. Step 2: Select Food Delivery Model. ...
  3. Step 3: Choose Prominent Features of an Uber Eats like App Service. ...
  4. Step 4: Leverage the Power of Right Technology Stack. ...
  5. Step 5: Pick a Feasible App Development Option.
Feb 1, 2023

What delivery makes the most money? ›

Top 10 Food Delivery Services That Pay The Most
  • ‍Instacart. Hands down, Instacart is the best food delivery app for its drivers, which easily puts it at number one on our list. ...
  • Amazon Flex. ...
  • Shipt. ...
  • Favor. ...
  • GoPuff. ...
  • DoorDash. ...
  • Grubhub. ...
  • Caviar.
Jan 16, 2023

What is the richest delivery company? ›

1. UPS
  • Annual revenue: $97.287 Billion.
  • Number of employees: 534,000.
  • Headquarters: Atlanta, GA.
Dec 16, 2022

What is a good name for a delivery service? ›

What are some unique delivery names?
  • Flex (Flex Courier)
  • Parcel (Parcel Pros)
  • Eagle (Eagle Deliveries Ltd.)
  • 24/7 (24Seven)
  • Pack (Pack & Track)
  • ASAP (ASAP Delivery)

What is the business code for food delivery? ›

NAICS 492100 - Couriers and Express Delivery Services.

How much does it cost to start a meal kit company? ›

On average, you can probably get the business up and running with a $15,000 investment. At the bare minimum you are looking at about $1,000 to get started if you try to do it from your own home or share a commercial kitchen space, but if you opt to rent out a space, you might need up to $30,000 to get started.

What is Doorpass? ›

DoorDash DashPass is a membership service that ordinarily costs $9.99 per month. This offers several perks, the most significant of which is $0 delivery fees on eligible restaurant and grocery store deliveries (generally you need to spend at least $12 with a restaurant or $25 with a grocery store).

Can I deliver packages as a side hustle? ›

Delivering packages for money can be a greaty way to earn a side hustle income or just to make ends meet. Here are my top picks! There has never been a better time to work as a delivery driver, shuttling around packages to customers.

What is the best way to make money delivering? ›

  1. Instacart — Top pick. Here's my top pick for making money delivering food! ...
  2. Grubhub. Grubhub is one of the most popular food delivery apps with an average hourly rate of $15/hr+ after tips. ...
  3. Shipt. Become a Shipt shopper to make money! ...
  4. Postmates. ...
  5. DoorDash. ...
  6. UberEats. ...
  7. Saucey. ...
  8. Minibar Delivery.
Mar 2, 2022

How many trucks do you need to get a contract with Amazon? ›

Start and grow your trucking business as an Amazon Freight Partner—no trucks or trucking experience needed.

How much money do you need to start an Amazon DSP? ›

The application requires that you submit documentation demonstrating access to $30,000 in liquid assets. This ensures you have sufficient funds to cover both the estimated business startup costs of $10,000 and to cover your personal expenses while you are training and launching your business.

How much does Amazon pay to be a hub? ›

As of May 19, 2023, the average annual pay for the Amazon Hub jobs category in San Jose is $119,952 a year. Just in case you need a simple salary calculator, that works out to be approximately $57.67 an hour. This is the equivalent of $2,306/week or $9,996/month.

How does a restaurant online ordering system work? ›

These systems typically allow users to place their orders via a website or app to view restaurant menus and select their desired items. Once an order is placed, it is sent directly to the kitchen, where it is prepared and ready for pick-up or delivery.

How do I create a food business website? ›

How to set up a website for your hospitality business
  1. Pick a website builder. The first step in setting up your website is to choose the correct website builder. ...
  2. Choose a Domain & Hosting. ...
  3. Choose a Theme. ...
  4. Add your Food-service Information. ...
  5. Set up Ordering & Booking. ...
  6. Sign up for Google My Business. ...
  7. Market your Website.

What is food ordering software? ›

An online food ordering system allows your business to accept and manage orders placed online for delivery or takeaway. Customers browse a digital menu, either on an app or website and place and pay for their order online.

What is the most widely used food delivery app? ›

Key food delivery statistics
  • China is the largest market for food delivery, with a market size of $42.5 billion in 2022. ...
  • The entire food delivery app industry is expected to reach $165 billion market size by 2029.
  • Uber Eats is the most popular food delivery app, Delivery Hero has the most collective users.
May 24, 2023

What is the most popular food delivery service? ›

The 7 Best Food Delivery Services for 2023
  1. Grubhub and Seamless. You'll notice when you read through this list, GrubHub is clearly one of the leaders in the food delivery space. ...
  2. DoorDash. ...
  3. Uber Eats. ...
  4. Postmates. ...
  5. Caviar. ...
  6. EatStreet. ...
Mar 30, 2023

Who uses food delivery apps the most? ›

China has the most number of food delivery app users. However, the user penetration in the online food delivery segment will be at 25.3 percent in 2022. Prosperous for new ventures. In market-wise user stats, China is first, followed by the US and the UK.

Is Uber Eats delivery a good side hustle? ›

Yes, you can make money delivering with Uber Eats, but that doesn't mean you'll always come out ahead. At the end of the day, you have to consider that making money in the first place may cost you. This means accounting for expenses like gas and vehicle maintenance.

How do I create an ordering platform? ›

How to make a website with online ordering
  1. Pick a website builder. If you don't have experience with website development, it's best to choose a simple website builder. ...
  2. Set up hosting and a domain name. ...
  3. Create a professional-looking design. ...
  4. Add your order form. ...
  5. Connect a payment platform. ...
  6. Create your call to action.
Jan 26, 2023

How does delivery system work? ›

Either a company provides its own fulfilment to a local depot, which is then picked up by the courier and dispersed to customers, or couriers pick up packages directly from the seller.

What is an example of a delivery system? ›

A facility or organization that provides health care services. Hospitals, long-term care facilities, medical offices, and laboratories are all examples of delivery systems.

What is SAP ordering? ›

SAP Order Management foundation provides a single source of truth combined with better orchestration across systems. Reduce costs, improve agility, and increase customer satisfaction. Cloud deployment. Common cloud-native integration points for sales channels.

What is a product delivery platform? ›

On-demand delivery platform or software refers to the set of tools that allows a business to receive an online order and provide express delivery of its products with a highly efficient transportation system.

What is an ordering system? ›

An order management system is a platform that tracks sales, orders, inventory, and fulfillment. It enables the people and partnerships necessary for products to find their way to the customers who bought them.

What do you need to create a delivery app? ›

Creating a delivery app requires several main steps:
  • Check and verify the needs of the target audience.
  • Analyze competitors.
  • Find a relevant software developer.
  • Develop a Minimum Viable Product.
Jul 13, 2022

Is there an app for making deliveries? ›

DoorDash and Instacart have the widest reach out of the options on this list and make sense for more people. Hours available to deliver: Apps like DoorDash and Uber Eats need couriers all hours of the day, but Instacart and Shipt, for example, only deliver when grocery stores are open.

How much money can you make with food delivery apps? ›

Best Delivery Apps Compared
AppAvg. Hourly PayPay Frequency
DoorDashVariesWeekly + instant
Uber EatsUp to $15Weekly + instant
Instacart$20Weekly + instant
Shipt Shopper$22Weekly + instant
5 more rows
Feb 21, 2023

What are 4 parts to a delivery system? ›

All delivery business models come down to four components: marketplace, kitchen, logistics, and feedback. To increase the operational efficiency and maximize delivery profitability, it is important to reflect on and integrate each of the components into one system.

What is delivery system strategy? ›

Your delivery strategy covers everything to do with the delivery of your products - from how you present the delivery information on your ecommerce website and in your marketing, right down to the product that arrives on the doorstep.

What are the four components of a delivery system? ›

A good service delivery system has four components: service culture, employee engagement, service quality, and customer experience. These components work together to produce successful services. A company's business strategy is often reflected in its service delivery system.

What is a delivery structure? ›

Delivery Structures means, collectively, the turn-outs on the Pressurized Irrigation System and the Head Gates on the Open Canal Segment through which water is delivered to shareholders as defined in Article IX, Section 4 herein.

What is a direct service delivery system? ›

DSD 5 roles are generally frontline positions, which means you are working directly with people with disability and making a real difference to a person's life by supporting them to achieve their individual goals and aspirations, and to live in the community as they choose.

What is a direct delivery system? ›

Direct to Store Delivery or Direct Store Delivery (DSD) is a retail distribution model, where a supplier or manufacturer delivers merchandise directly to retail stores for selling, instead of sending them to warehouses or distribution centers.


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