How to Start Your Own Multi-Restaurant Delivery Service: A Complete Guide (2023)

In 2013, Pizza Hut was the largest pizza chain in America.
In 2018, just five years later,Domino's participated and took first place.

What was Domino's secret to beating Pizza Hut?

In fact, they had two secrets:

• they invested in technology
• they made delivery service a priority

Domino's understood that its customer base was changing.
Millennials preferred to order pizza online and enjoy it at home with a good TV show.

Forecasts show that the online food delivery market will rise$1.4 trillion by 2027.

If you're looking for ways to expand your reach, ordering online is the way to go.

This can seem like a daunting task at first. But launch your owncommission-free delivery service for various restaurantsit is feasible. something you havefull controlmore, without sacrificing a third of your revenue.

But how?
The secret sauce isbrand white madbestillingsplatforme.

This comprehensive guide will show you the way.

Here are some things youNeehas to do:

❌ being a big chain like Domino's and Pizza Hut
❌ donate 30% of your income to food delivery platforms
❌ Invest in expensive technology or hire your own programmers

What youTo dowant, it is a user-friendly system that offers:

✅ Convenience for the customer to choose different locations and see the menu
✅ Customize your order location to match your brand
✅ Access your customers' data
✅ Reliable technical support
✅ No new hardware required
✅ Affordable

In this guide you will learn how to set up your own delivery service for multiple restaurants.

1. Why is it important to have your own online ordering system?
2. How to choose a system to serve multiple restaurants
3. Why You Should Consider Maynuu

Why is it important to have your own online ordering system?

As your business grows, you want a more comprehensive way to manage orders online. This becomes more apparent when dealing with more than one location.

Many shops 🏬🍗 🏬🍗 🏬🍗

Perhaps you have a concept with many selling points. For example, you have 3 stores and they all sell the same fried chicken menu.

Many companies 🏬🌮 🏬🍜

Or maybe you have different concepts. For example, one is a Mexican restaurant, the other a Thai restaurant.

Either way, you want a system that:

• you can distinguish between the different locations, even though they all offer the same menu
• allows you to offer different menus in each location

You may want each location's website to have onedifferent appearance. But at the same time keep a certainbrand identity.

Above all you willFull control over your billing. And you want to be able to buildmeaningful relationships with your customers.

There is no way to get all of the above if you rely on third party platforms like GrabFood and Foodpanda.

How to choose a system to serve multiple restaurants

So how are you going to build this system? There are two ways:

• DIY - Develop it yourself(high cost, takes a long time)
• Use a white label solution(reachable, fast)

If you have the time and resources, you can develop your own ordering system.

Here's an example of a restaurant chain that developed its own system.

The advantage of this is that they get control over the entire design, layout and user experience from start to finish.

Having your own in-house technical team costs a lot. You need to hire app development experts, programmers, designers... the list goes on.

As a small restaurant you don't need all that.

Choose one insteadwhite label ordering system.

White label means using a system that has already been developed, but on which you can put your own stamp. Kind of like the concept of "OEM".

This is possible with most white label systemsto adjustyour order pagewith your own brand. They take care of all the technology, while you can focus on what you do best: your food and your customers.

A white label solution offers the same benefits as a do-it-yourself solution, with afractionof the costs. And you don't have to build it from scratch.

What are you going to do with it?cost savings?
You can transfer it to marketing and advertising. And buy yourself something nice at least once.

Some things to consider when choosing your multi-restaurant ordering system:

Convenience for the customer to choose different locations and view the menu

❌ There are some systems that force you to register or provide all your personal information before you can see the menu. This is a big turn off and can kill your conversion. This means people can leave your site before they even give it a chance.

People visit your site because they want to see your food. So show them your food menu first!

✅ When a guest visits your order page, they can see a list of all your locations. When they click on the desired location, the first thing they see is the menu for that location.

Customize your order page to match your brand

❌ Third-party marketplaces such as Deliveroo do not allow customization. All menus on your site look the same. You cannot distinguish yourself in any way.

✅ You want your checkout to feel like an extension of your brand. You should be able to customize the appearance.

Access your customers' data

❌ Third party apps hide your customer data from you. And why would they? These areVANcustomers. You have the right to know them.

✅ By having access to your customers' data, you build a relationship with them. For example, you can request permission to add them to a mailing list or a Telegram group. You can send them your weekly offers and occasional promotional offers.

You are also entitled to your sales data. For example, what is the most popular category? What are your best selling items of the month?

You must be able to view and analyze this data in the ordering system dashboard.

Reliable technical support

❌ It's hard to reach the right person with third-party apps. Often you will be directed to a call center and sent on a frustrating wild goose chase.

✅ You may need someone to help you put together your menu. Or you may find errors or bugs in the platform. This requires professional help.

A good ordering system should have a dedicated technical support team ready to assist you whenever you need it. This shows your level of dedication. Because if you succeed, so will they.

No new hardware required

❌ There are systems that come with hardware. The problem is that the hardware needs constant maintenance. They may try to sell you more installation costs and upgrade packages. It starts cheap, but ends up costing you more if you're not careful. There's also the headache of having to make room for other equipment on your workbench.

✅ Your multi-restaurant ordering system should work with your current setup. It should work on any device be it a POS computer, laptop, tablet or mobile phone. You don't have to invest in new hardware.

Accessible

❌ A warning is to read the fine print. There are some white label systems that lure you in with a good basic package. So you sell yourself to system add-ons. You may end up paying more than you expected.

✅ A non-rove system offers all the benefits of a specially developed system. But in onefractionof the costs.

Rates and costs can vary, and it's understandable to choose one that fits your budget.
Advice: Choose a system that offers 0% commission and has transparent pricing.

Why you should choose Maynuu

Growing your restaurant business doesn't have to be expensive software.
Choose the software that can give you the highest return with the lowest investment.

🏬🏪🛒 Maynuu can do iteasy for your customers to order from different locations.
👩🏻 🎨🎨 You canto adjustyour order pagecorrespond to this brand.

🖥💻📱 Maynuu is oneweb basedplatform. This means that you can access your dashboard using a web browser thatworks on any device! Be it a desktop computer, laptop, tablet or mobile device.
👀 You can keep an eye on your company dashboard from anywhere, even when you are on the go.
Use your existing devices – no need to invest in additional hardware.

🔓 Customer data is yoursto see and to hold - it is never hidden from you.

💁🏻‍♀️ You winconcierge serviceand a dedicated account manager. We collect and load your menus for you.
We also monitor your account to ensure you get the most out of our system.

🆓💯 Maybe it's See MoreSign up and use for free. you can100% payment, the next day.
We do not charge commission or monthly fees.

How do we make money?
We charge your customer 5% of the food price.

You may choose to absorb some or all of this Platform Fee, but you are under no obligation to do so.
Maynuu is very flexible in that sense and you keep itComplete control over every aspectfrom your online store.

Conclusion

Choose a system that is cost effective and offers great technical support. It should provide access to customer data and be easy to use for you and your customers.

Don't drive your prospect away by using a sub-optimal ordering system. First impressions are everything in the online world. So make sure yours is good!

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We use the term "restaurant" throughout the article for consistency. However, this guide can generally be applied to any type of eatery, including but not limited to: bakeries, bars, bistros, bakeries, butchers, cafes, buffets, coffee shops, delicatessens, snack bars, snack bars, food trucks, patisseries, pubs etc.